Making IT Happen
We are pleased to announce the release of the Shoretel Batch WAV Converter v3.0. There have been some improvements to make it more user-friendly and to have a much better folder structure. Windows 10 This new version 3.0 will now also work with Windows 10 and includes all the updated sox.exe files required for the conversion in the newer operating …
Shoretel Batch WAV Converter v3.0 Released Read MorePrerequisites This program requires Microsoft .Net 4.5.2 to work correctly. You can download this directly from Microsoft by clicking here. Licence This utility is free to use for both personal and commercial use. Distribution You are free to distribute this utility in it’s original form. No amendments or installation wrapping with PuP is permitted.
Shoretel Account Viewer Read MoreIf you are using a Shoretel IP telephony system and you access the Director from a client machine, then you may come across a problem when accessing Auto-Attendants and Workgroups with audio prompts. the problem usually is that it will stick on Retrieving Prompt and then never go any further than that until it times out: The reason this is an …
Shoretel – How to fix the retrieving prompt error Read MoreIf you are using a Shoretel telephony system then you probably are aware of the pain of getting voice recording prompts into the correct format for use with the system. You may also struggle with getting people to record the messages you require unless you go out to a professional recording service. However, text to voice has come a long …
Shoretel – Create Text to Speech Recordings in Correct Format Read MoreIf you have a Shoretel telephony system in your corporate environment and you want to know which extensions have which licenses, then you can do this by running a simple query across your Shoretel MySQL database. Login to your HQ server and open MySQL and login to your main Shoretel database. Then run these following queries on it: Show all …
How to Show Shoretel User Licenses Allocations Read MoreDownload To download, simply click on the cloud icon to the right side of the Download Link text are shown below: Prerequisites This program requires Microsoft .Net 4.5.2 to work correctly. You can download this directly from Microsoft by clicking here. Licence This utility is free to use for both personal and commercial use. Distribution You are free to distribute this utility in it’s original form. No …
Shoretel Contacts Fix Read MoreHow to Download To download, simply scroll down toward the bottom of this page and you will see the options for this download. Ensure you select the correct one and click the blue Download button as demonstrated below: Prerequisites This program requires Microsoft .Net 4.5.2 to work correctly. You can download this directly from Microsoft by clicking here. Licence This utility is free …
Shoretel Batch Converter Read MoreWe are pleased to announce a new utility custom built by us called Shoretel Account Viewer. Shoretel Account Viewer is a small installable utility that allows you to connect to your Shoretel systems MySQL database and return information on any users account within that environment. This is an essential tool for any Shoretel administrator as it will also decrypt the …
Shoretel Account Viewer v1.0 Released Read MoreTo get the Shoretel Communicator download for the client software you can easily retrieve it from your Shoretel HQ server and you then have the ability to use the installer in various different installation methods. EXE Format You should go to the following URL in an internet browser on a machine that is connected to the same network as your …
Shoretel Communicator Download Client and MSI Installer Read MoreYou may run in to a situation where you need to completely factory reset a Shoretel phone handset. This can be due to a handset being unresponsive or not talking to its headquarter server or local MGC, amongst other reasons like selling your handset! To carry out a full factory reset you should take the following steps: Press the MUTE …
Reset a ShoreTel phone handset to factory settings Read MoreIt seems that we have been out of the loop a little on some new technology that came onto the VoIP market last year and it is something that we have been looking forward to for a while. Shoretel is a great VoIP system but on of the draw backs had always been the lack of a good wireless handset. …
Shoretel IP930D DECT Wireless Handset Read MoreIf you have Shoretel in your corporation and have recently upgraded to version 13 or above, you may have noticed that within the Shoretel Communicator Client the option for importing Outlook contacts has now been restricted to just allowing Contacts to be imported as you can see from the screenshot below: In previous versions, you could go into your options …
Shoretel Contacts Import Enabler Released Read More
