Shoretel Communicator Download Client and MSI Installer

Estimated reading time: 2 minutes

To get the Shoretel Communicator download for the client software you can easily retrieve it from your Shoretel HQ server and you then have the ability to use the installer in various different installation methods.

EXE Format

You should go to the following URL in an internet browser on a machine that is connected to the same network as your Shoretel HQ server:

https://HQIPADDRESS/shorewaredirector/clientinstall

You will then be greeted with a page like this:

This will give you the download link and also the version of the client software. Click the link and this will start the download.

Direct Local Download

If you want a direct download link for the EXE installer, you can use this:

https://HQIPADDRESS/ShoreWareResources/ClientInstall/setup.exe

MSI Installer

If you require the MSI installer for deployment, then you can extract this from the setup.exe file you have downloaded from your HQ server.

We have produced a quick walk through video on this process, but below that is a more detailed written set of instructions including screenshots and commands required.

Video Walk Through

Extraction Instructions

To extract the MSI installer from the EXE installer that you have downloaded from your Shoretel HQ server, just follow these simple steps.

Copy the EXE installer into a folder locally on your machine, for the purposes of this guide, we will be using C:TGH as our base folder:

Now open up a command prompt and navigate to your base folder. Then enter the following command:

setup.exe /a

Hit the Enter key on your keyboard to start the extraction process. This will then go through the Shoretel Communicator Client installation wizard:

Click the Next button and you will then be asked to provide an extraction location. For the purposes of this guide, will we use the following location from our base folder:

C:\TGH\MSI

The go ahead and click the Install button to start the process. Once the wizard has completed, you will now notice that in the C:\TGH\MSI folder, you have the files required and the MSI installer in the root:

MSI Installer

You can then go ahead and use this MSI installer with systems like Configuration Manager, WDS or push out easily through Group Policy.

Feedback

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