SCORCH runbooks not showing in SCCM or SCSM

When you create a new System Center Orchestrator Runbook and you have checked it in ready to use, you may not see it in systems that will want to use it, like Configuration Manager, Microsoft Deployment Toolkit or Service Manager. This is due to authorisation cache not updating and as so, not showing the newly […]

Scorch Runbooks Not Showing In SCCM Or Scsm
When you create a new System Center Orchestrator Runbook and you have checked it in ready to use, you may not see it in systems that will want to use it, like Configuration Manager, Microsoft Deployment Toolkit or Service Manager. This is due to authorisation cache not updating and as so, not showing the newly created runbook.

Guide

To fix this, you will need to open up Microsoft SQL Management Console and run the following SQL query on your Orchestrator database:
Truncate Table [Microsoft.SystemCenter.Orchestrator.Internal].AuthorizationCache EXEC [Microsoft.SystemCenter.Orchestrator.Maintenance].EnqueueRecurrentTask ‘ClearAuthorizationCache’
Once you have run this, you should then head back to where you want to use the runbook and you should now be able to see it! Remember if you are using something like Service Manager, you will need to run the connector synchronisation again after running the SQL query on the database.

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Andrew Armstrong

Andrew Armstrong is a UK-based IT professional with 26+ years of hands-on experience in Windows, Windows Server, SCCM/ConfigMgr, Active Directory, PowerShell, and enterprise infrastructure.

He founded TechyGeeksHome in 2010 and has published over 1,500 practical guides covering real-world IT problems and solutions. When not solving IT problems,

Andrew develops free Windows utilities including Ultimate Settings Panel, which has been downloaded over 850,000 times.