Customise your Shoretel Handset Ringtone – All Models

If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built-in ones or customise your handset with any tune you like. To do this, there are two methods, one for customising just one phone and another for customising all models of handsets in your business. This …

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Batch Convert WAV files into Shoretel Correct Format

If you need to batch convert any files into the correct Shoretel format to use for prompts, messages or ringtones, there is a simple way of doing this without having to mess around with Audacity. If you click the link below and download the zip file, you can use this tool to instantly convert the files into the correct Shoretel …

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Add custom links into your Favorites sidebar in Windows 7

Bit of a simple one this but very useful…. If you want to add a link into the left sidebar of your windows explorer (which is the bit below): All you have to do is browse to %userprofile%Links and then right-click, then go to New then Create Shortcut. Then follow the wizard to create a shortcut and you should then …

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Blue screen of death (BSOD) after imaging to Windows XP

Like most businesses, we still have programs that rely on Windows XP to run. So, I built a Windows XP Professional image to push out to our slightly older machines where XP is needed to run these older programs. Once created, the image on some machines was working fine, but on some (mostly newer older machines if that makes any …

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Adobe Updates via Windows Updates

As you may have seen on some of my previous posts, you can update Adobe Flash Player and Adobe Reader X via Windows Updates using SCUP through WSUS/SCCM.  This stops the annoying pop-ups for users especially when they can’t install updates if they have not got local admin rights – just like standard Windows Updates, this process will take care of …

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Install drivers by computer model using WMI query during SCCM OSD Task Sequence

You can install drivers by computer model using a WMI script during the SCCM OSD task sequence. This means that when you deploy an image, the target machine will always get the full and correct drivers for the model, rather than getting mismatched drivers. This also speeds up the deployment process. To do this is very easy and all you need …

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