Making IT Happen
The dominance of print, radio, and television advertising has been over for some time now, but a surprising number of businesses are still only just learning about the power of digital marketing. Search engines and social media are the new ways to get your company noticed and your customers hooked. Digital marketing is able to be a lot more efficient …
The Benefits of Hiring a Digital Marketing Agency Read MoreVirtual telephony is the secret to the success of those companies that you look up to and whose achievements you are trying to repeat. Until recently, it was used only by travelers and freelancers, who often have to create special phone numbers to register on sites or to contact customers. However, the possibilities of IP telephony have expanded, and now …
The Benefits of Virtual Phone Numbers for Businesses Read MoreWhat is a Two-Way Bluetooth Radio? Two-way Bluetooth radios are the ultimate tool to stay connected while enjoying the great outdoors. These versatile devices allow you to communicate with others without the need for cell service or the internet. Whether you’re hiking through the mountains, kayaking down a river, or even just enjoying a day at the beach, a two-way …
Revolutionize Your Outdoor Adventures with a Two-Way Bluetooth Radio Read MoreWe are pleased to announce the release of the Shoretel Batch WAV Converter v3.0. There have been some improvements to make it more user-friendly and to have a much better folder structure. Windows 10 This new version 3.0 will now also work with Windows 10 and includes all the updated sox.exe files required for the conversion in the newer operating …
Shoretel Batch WAV Converter v3.0 Released Read MoreIntroduction I recently came across an issue where I had brand new Lenovo Thinkpad X390 Yoga 2 in 1 laptop with a fully working data SIM, however we could not get it to connect to the Vodafone (UK) broadband. The instructions seemed to be completely straight forward; just insert a working data SIM card, click the Cellular button in the …
Lenovo Cellular with Vodafone Broadband App Read MoreWant to save on your phone bills? There is no better way to do it than switching to VoIP phone services. Landline systems are costly and need a lot of maintenance. International businesses require communication and collaboration with their global staff and clients which they can’t do without making innumerable long-distance calls. If you are facing exorbitant business phone bills, your best …
AxVoice Review: The Year 2020’s Most Affordable VoIP Read MoreWith physical presence not a barrier to communication, the world is getting smaller by the day. Thanks to existing and emerging technologies, you can speak with someone in a formal or informal setting whenever it’s convenient for you both. Teleconferencing works that way, providing real-time, dynamic, or interactive exchange of ideas and information. The term has come to mean many …
Here Are Relevant Applications of Teleconferencing in Today’s World Read More5G tech is becoming the next big thing of the current technological age. 5G which was something a total myth is now becoming a reality and different carriers are still in the process of upgrading their networks. They will soon be ready for a full-scale launch of consumer-ready 5G services. There is also a possibility that many of these phones …
Upcoming 5G Supported Smartphones Read MoreCustomers don’t like waiting on hold. In fact, 60 percent of people say even one minute is too long. Short of over-staffing, which no customer service organization wants to do in the interest of cost management, what alternatives are there? Callbacks are a great option for reducing wait times because they help deliver better customer experiences in many ways. Lower abandon …
8 Reasons to Offer a Callback Service in Your Contact Center Read MoreAre you receiving a number of spam phone callers recently? We have noticed lately that we are receiving more and more calls where they call you for one ring and then hang up. Most of the time the calls are coming from Chad, Algeria or Somali. However, there are a number of UK cold callers too. Now I don’t know …
Spam Phone Callers List Read MoreIf you are using a Shoretel IP telephony system and you access the Director from a client machine, then you may come across a problem when accessing Auto-Attendants and Workgroups with audio prompts. the problem usually is that it will stick on Retrieving Prompt and then never go any further than that until it times out: The reason this is an …
Shoretel – How to fix the retrieving prompt error Read MoreIf you are using a Shoretel telephony system then you probably are aware of the pain of getting voice recording prompts into the correct format for use with the system. You may also struggle with getting people to record the messages you require unless you go out to a professional recording service. However, text to voice has come a long …
Shoretel – Create Text to Speech Recordings in Correct Format Read More
