We are pleased to announce the release of our latest utility – ShoreWAVCon v4.4. This is a new utility based on our Shoretel Batch WAV Converter that we released a few weeks ago. In this utility you can browse for the WAV file that you wish to convert and we have also added a small … Read more
If you have Shoretel in your corporation and have recently upgraded to version 13 or above, you may have noticed that within the Shoretel Communicator Client the option for importing Outlook contacts has now been restricted to just allowing Contacts to be imported as you can see from the screenshot below: In previous versions, you … Read more
We are pleased to announce the release of the Shoretel Batch WAV Converter v2. There have been some improvements to make it more user friendly and to have a much better folder structure. We are working on v3 already which will have a GUI front end so it will be even easier to use and … Read more
If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built in ones or customise your handset with any tune you like. To do this, there are two methods, one for customising just one phone and another for customising all models … Read more
If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built-in ones or customise your handset with any tune you like. To do this, there are two methods, one for customising just one phone and another for customising all models of … Read more
If you need to batch convert any files into the correct Shoretel format to use for prompts, messages or ringtones, there is a simple way of doing this without having to mess around with Audacity. If you click the link below and download the zip file, you can use this tool to instantly convert the … Read more
This video will show you how to customise one particular handsets’ ring tone using the MAC address of the phone:
This video will show you how to customise the ring tone on all models in your business:
Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is … Read more
Finding out who has a video call licence in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the drop down box. If you are like me and have 1000’s of users – this really isn’t possible. … Read more
Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is a … Read more
If you want to customise the ringtone of all the (for example..) IP230 handsets in your business, below is a tutorial video on how to do this quickly and simply.
If you need any assistance with how to do this or if you have any problem, leave a comment and I’ll help you out as soon as I can.