How to find out who has Shoretel API licences applied to their account

Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is a solution! ShoreTel Database Connection …

How to find out who has Shoretel API licences applied to their account Read More

How to find out who has Shoretel Video Calls licences applied to their account

Finding out who has a video call licence in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the drop down box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is a solution! …

How to find out who has Shoretel Video Calls licences applied to their account Read More

How to find out who has Shoretel Softphone licences applied to their account

Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is a solution! If you logon to …

How to find out who has Shoretel Softphone licences applied to their account Read More

Updating Flash Player and Adobe Reader via Windows Updates Using SCUP and WSUS/SCCM

Updating Flash Player and Adobe Reader across multiple machines can be streamlined by using System Center Update Publisher (SCUP) in conjunction with Windows Server Update Services (WSUS) and System Center Configuration Manager (SCCM). This method allows you to push updates through Windows Updates efficiently. Download and Install SCUP To get started, download and install System Center Update Publisher (SCUP). You …

Updating Flash Player and Adobe Reader via Windows Updates Using SCUP and WSUS/SCCM Read More

Installing Cisco VPN Client Silently

This guide provides instructions for silently and unattendedly installing the Cisco VPN Client. Be cautious when configuring this, especially if you’re using a forced install option, as it can automatically restart the client machine without any warning. Silent Installation Command To package up your software and perform a silent installation, use the following command line: vpnclient_setup.exe /qn /VERYSILENT This command …

Installing Cisco VPN Client Silently Read More

SharePoint and Acrobat Reader X – opening embedded PDF Files

In case you are using SharePoint 2010 and wondering why you are having problems opening PDF documents from it – it may be that you or a client has Adobe Acrobat Reader X installed. For some unknown reason (to me anyway…) if you have X installed, you cannot open embedded PDF documents from the web…. So, get rid and install and stick …

SharePoint and Acrobat Reader X – opening embedded PDF Files Read More