Author: T.R Powell

Automated customer service is prominent in business today. It can still be considered as a fairly new technology and improvements are rapidly making the technology more adaptive to customers’ needs. When used correctly, it can increase customer satisfaction. When used incorrectly, it will dramatically cause the exact opposite. Here are four ways that automated customer service affects the reputation of …

It is no secret that the tech industry continues to boom, making it flush with plentiful job opportunities. Within this vast industry, there are specific paths that are particularly well-suited for people who display inherent creativity or artistic skills, especially in coding bootcamps. Here are three of the best tech career routes if you are the creative type. Web Developer …

In today’s society, you pretty much have any and everything, literally, at your fingertips. From checking the weather on the go to watching the news, there isn’t anything that you can’t do when using the internet. Staying on top of your health and fitness goals is now easier than ever thanks to various health and fitness apps. Here are some …

Software development is a long, challenging, and complicated process with a lot of moving parts, and with those moving parts come a lot of points of potential failure. You could even argue that software development is more about avoiding failure than achieving success. Here are three things that are absolutely vital to a successful development process. The Right People You …

Technology is a rich, fulfilling field with many different avenues to be pursued. Regardless of the niche, a career in technology is best served with a glass half full of knowledge. Some employers like their knowledge on the rocks, straight up and dry. Others like a dash of enthusiasm behind their future business partners. The underlying asset, in either case, …