if you have a Dell PowerVault drive and are struggling to install it, then you should try these steps below:

  • Connect the PowerVault drive to a server.
  • Power on the drive & wait about 5 minutes or until the unit states that it is ready on the front panel.
  • Then power on the server.
  • Once the server boots into windows then you will need to install the drivers from the link below:
  • Extract the downloaded file and browse into the correct OS folder for your server. You will need to run the file called install_nonexclusive.exe
  • Once the drivers finish installing then you will need to reboot the server.
  • Once the sever has rebooted then you will need to confirm in device manger that you can see both the Medium changer and the tape drive.
  • Once both the medium changer and tape drive are seen in device manger then you will need to go into backup exec & run the tape install wizard so that Vertitas Backup Exec can see & use the drive.


If you have any questions or feedback on this guide, please feel free to leave us a comment below.

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Andrew Armstrong

Founder of TechyGeeksHome and Head Editor for over 15 years! IT expert in multiple areas for over 26 years. Sharing experience and knowledge whenever possible! Making IT Happen.

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