Guide

Java Updates to Client Machines using Windows Updates

Java Updates to Client Machines using Windows Updates

After really wanting to get Java updates pushed through our WSUS but never really having the time to look into it, last week I decided it was time to get it done after endless complaints from our users (they dont have admin rights so when they get the automatic Java updates they fail – and […]

How to find out who has Shoretel API licences applied to their account

How to find out who has Shoretel API licences applied to their account

Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is […]

How to find out who has Shoretel Video Calls licences applied to their account

How to find out who has Shoretel Video Calls licences applied to their account

Finding out who has a video call licence in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the drop down box. If you are like me and have 1000’s of users – this really isn’t possible. […]

How to find out who has Shoretel Softphone licences applied to their account

How to find out who has Shoretel Softphone licences applied to their account

Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is a […]

Customise Shoretel ringtone on all models of handsets

Customise Shoretel ringtone on all models of handsets

If you want to customise the ringtone of all the (for example..) IP230 handsets in your business, below is a tutorial video on how to do this quickly and simply. If you need any assistance with how to do this or if you have any problem, leave a comment and I’ll help you out as […]

Updating Flash Player and Adobe Reader via Windows Updates Using SCUP and WSUS/SCCM

Updating Flash Player and Adobe Reader via Windows Updates Using SCUP and WSUS/SCCM

Updating Flash Player and Adobe Reader across multiple machines can be streamlined by using System Center Update Publisher (SCUP) in conjunction with Windows Server Update Services (WSUS) and System Center Configuration Manager (SCCM). This method allows you to push updates through Windows Updates efficiently. Download and Install SCUP To get started, download and install System […]

Installing Cisco VPN Client Silently

Installing Cisco VPN Client Silently

This guide provides instructions for silently and unattendedly installing the Cisco VPN Client. Be cautious when configuring this, especially if you’re using a forced install option, as it can automatically restart the client machine without any warning. Silent Installation Command To package up your software and perform a silent installation, use the following command line: […]

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