Configuration Manager Remote Control Tool – Standalone Version

First-line support techs often need to remote-control end-user machines without being handed access to the full ConfigMgr console — and the good news is you don’t have to give them the whole console to do it. If a machine already has the Configuration Manager client installed, you can extract just the remote control viewer and hand that out on its own.

Step 1: Grant permissions

Before extracting anything, add the accounts of the techs who need remote control access to the Remote Tools Operators role-based security group, in the Administration workspace of the ConfigMgr console. Without this, the standalone viewer will connect but be refused a session.

Step 2: Extract the required files

On a machine that has the ConfigMgr Console installed (or the primary site server itself), go to the console install location — by default:

%programfiles%\Microsoft Configuration Manager\AdminConsole\bin\i386

Copy the following into a new folder:

• 00000409 — a folder; copy it in its entirety (it holds the localized resource files the tool needs to run).
• cmrcviewer.exe
• rdpCoreSccm.dll

Step 3: Deploy and use it

Name the new folder something sensible (e.g. “ConfigMgr Remote Tool”), then copy it to a USB drive or push it out to first-line tech machines. Running cmrcviewer.exe from that folder launches the standalone remote control tool — no console install required, and no console access granted beyond the specific remote-tools permission.

Still Works on Current Configuration Manager (Updated for 2026)

This extraction technique remains valid on current Configuration Manager (2603) — the same three items (cmrcviewer.exe, rdpCoreSccm.dll, and the 00000409 localized-resources folder) still live under the AdminConsole’s bin\i386 path, and the Remote Tools Operators role-based security group name is unchanged. If the console has been installed to a non-default location, adjust the path accordingly — the file names and folder structure underneath it stay the same regardless of where the console itself was installed.

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