Category: Communication

The Benefits of Hiring a Digital Marketing Agency 1

The Benefits of Hiring a Digital Marketing Agency

The dominance of print, radio, and television advertising has been over for some time now, but a surprising number of businesses are still only just learning about the power of digital marketing. Search engines and social media are the new ways to get your company noticed and your customers hooked. Digital marketing is able to
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A person's hand holding a two-way radio against a blurred city skyline in the background.

Revolutionize Your Outdoor Adventures with a Two-Way Bluetooth Radio

What is a Two-Way Bluetooth Radio? Two-way Bluetooth radios are the ultimate tool to stay connected while enjoying the great outdoors. These versatile devices allow you to communicate with others without the need for cell service or the internet. Whether you’re hiking through the mountains, kayaking down a river, or even just enjoying a day
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Shoretel Orange and Black Logo

Shoretel Batch WAV Converter v3.0 Released

We are pleased to announce the release of the Shoretel Batch WAV Converter v3.0. There have been some improvements to make it more user-friendly and to have a much better folder structure. Windows This new version 3.0 will now also work with Windows 10 and includes all the updated sox.exe files required for the conversion
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Cellphone and handset

AxVoice Review: The Year 2020’s Most Affordable VoIP

Want to save on your phone bills? There is no better way to do it than switching to VoIP phone services. Landline systems are costly and need a lot of maintenance. International businesses require communication and collaboration with their global staff and clients which they can’t do without making innumerable long-distance calls.  If you are facing exorbitant
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teleconference meeting room with table and chairs

Here Are Relevant Applications of Teleconferencing in Today’s World

With physical presence not a barrier to communication, the world is getting smaller by the day. Thanks to existing and emerging technologies, you can speak with someone in a formal or informal setting whenever it’s convenient for you both. Teleconferencing works that way, providing real-time, dynamic, or interactive exchange of ideas and information. The term
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3 people on a cellphone

Upcoming 5G Supported Smartphones

5G tech is becoming the next big thing of the current technological age. 5G which was something a total myth is now becoming a reality and different carriers are still in the process of upgrading their networks. They will soon be ready for a full-scale launch of consumer-ready 5G services. There is also a possibility
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A smiling man in a contact center setting wearing a headset and adjusting his glasses while looking at a computer screen.

8 Reasons to Offer a Callback Service in Your Contact Center

Customers don’t like waiting on hold. In fact, 60 percent of people say even one minute is too long. Short of over-staffing, which no customer service organization wants to do in the interest of cost management, what alternatives are there? Callbacks are a great option for reducing wait times because they help deliver better customer experiences
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A red telephone receiver with a long cord, ideal for managing spam phone callers list.

Spam Phone Callers List

Are you receiving a number of spam phone callers recently? We have noticed lately that we are receiving more and more calls where they call you for one ring and then hang up. Most of the time the calls are coming from Chad, Algeria or Somali. However, there are a number of UK cold callers
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