How to Show Shoretel User Licenses Allocations

If you have a Shoretel telephony system in your corporate environment and you want to know which extensions have which licenses, then you can do this by running a simple query across your Shoretel MySQL database. Login to your HQ server and open MySQL and login to your main Shoretel database. Then run these following queries on it: Show all …

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PuTTy Toolkit MSI Installer

We have now created a MSI installer for the full PuTTy range of utilities which will allow you to distribute using systems like Group Policy or Configuration Manager. Included in the PuTTy Toolkit are the following programs: Pageant.exe Plink.exe PSCP.exe PSFTP.exe PuTTy.exe PuTTygen.exe You can now download the PuTTy Toolkit MSI installer from our Downloads microsite by clicking the download …

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Shoretel Account Viewer v1.0 Released

We are pleased to announce a new utility custom built by us called Shoretel Account Viewer. Shoretel Account Viewer is a small installable utility that allows you to connect to your Shoretel systems MySQL database and return information on any users account within that environment. This is an essential tool for any Shoretel administrator as it will also decrypt the …

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Shoretel Communicator Download Client and MSI Installer

To get the Shoretel Communicator download for the client software you can easily retrieve it from your Shoretel HQ server and you then have the ability to use the installer in various different installation methods. EXE Format You should go to the following URL in an internet browser on a machine that is connected to the same network as your …

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Skype 7.8.32.102 Released – MSI Download Link & Silent Install Instructions

Skype version 7.8.32.102 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and the installer is packaged as …

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Skype 7.8 Released – MSI Download Link & Silent Install Instructions

Skype version 7.8 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and the installer is packaged as …

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Skype 7.7 Released – MSI Download Link & Silent Install Instructions

Skype version 7.7 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and the installer is packaged as …

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Skype 7.6 Released – MSI Download Link & Silent Install Instructions

Skype version 7.6 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and the installer is packaged as …

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Reset a ShoreTel phone handset to factory settings

You may run in to a situation where you need to completely factory reset a Shoretel phone handset. This can be due to a handset being unresponsive or not talking to its headquarter server or local MGC, amongst other reasons like selling your handset! To carry out a full factory reset you should take the following steps: Press the MUTE …

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