How Voice of the Customer Technology is Revolutionizing Customer Support in Tech Industries

In today’s fast-paced technological landscape, understanding and meeting customer expectations has never been more critical. The tech industry, in particular, faces the dual challenge of innovating rapidly while ensuring that these innovations genuinely meet the needs and desires of their users. This is where Voice of the Customer (VoC) technology emerges as a game-changer, revolutionizing customer support in ways previously …

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5 Ways Managers Can Oversee Their Staffs Learning

When it comes to overseeing a workplace, it is essential to ensure that your staff are happy and engaged and that they are still up to date on the tasks that are required of them. Effective managers understand that employee learning is essential for the growth and success of their organizations and, of course, to ensure that their staff remains …

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The Best Games to Test Your New Graphics Card

Gaming is very demanding, especially with the fact that when new games hit the market every year, they tend to outdo the hardware capabilities of the devices. Some of the sophisticated games whose graphics alter the course of gaming. Examples of these kinds of games include Destiny 2, the Witcher 3, Myst, Doom 3, and many more. These games are …

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Businesses Are Starting to Text Their Customers — Is This a Good Thing?

“Commercial texting” has an odd ring to it, but the concept makes sense. Business owners can take advantage of text messaging to contact customers about deals, sales and other promotional items. Texting represents a simple way to stay in touch with customers. Why go through the complex hassles of costly marketing schemes when texting does a decent job? Not every …

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How Much Smarter Can Technology Get?

Technology has apparently gotten so smart in the last two decades that some pundits are predicting an era where machines are smarter than people. If you’ve ever been concerned about this, then you can rest easy because digital devices aren’t actually becoming smarter and won’t ever replace humanity. Engineers are merely designing tools that solve problems in new and exciting …

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$15 Extra on Any Trade Over $150 at MaxBack

We recently came across a website where you can sell used electronic equipment. This is great for us as we have massive amounts of used equipment that most of the time just gets WEEE disposed of or given away to employees – most of which expect lifetime support on! MaxBack provides a simple and convenient way for individuals and businesses …

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