How-To Guides

Bluetooth Mouse asking for passcode

We recently came across an issue where when trying to connect a bluetooth mouse, it kept coming up asking to enter a passkey. Well, with it being a mouse you cannot enter a code so how do you fix it? You need to look in the registry and remove the address for it. Identifying the […]

By Andrew Armstrong • 1 min read
Bluetooth Mouse Asking For Passcode

We recently came across an issue where when trying to connect a bluetooth mouse, it kept coming up asking to enter a passkey. Well, with it being a mouse you cannot enter a code so how do you fix it?

You need to look in the registry and remove the address for it. Identifying the address is difficult but if you only have this one device or know what your address is, then you should delete it from this registry location:

HKEY_USERSDEFAULTSoftwareMicrosoftWindowsCurrentVersionBluetoothExceptionDBAddrs

Then go back into your bluetooth devices and try and re-add it, you should find that it will now reconnect and work for you.

Comments

If you have any questions or comments on this guide, please feel free to leave us a message below using our comments system.

📚

Related Guides

🛠️

Gear We Recommend

A few general tech accessories worth having alongside this.

Browse our General Tech Accessories picks on Amazon

As an Amazon Associate, TechyGeeksHome earns from qualifying purchases.

Discover more from TechyGeeksHome

Subscribe to get the latest posts sent to your email.

Andrew Armstrong

Andrew Armstrong is a UK-based IT professional with 26+ years of hands-on experience in Windows, Windows Server, SCCM/ConfigMgr, Active Directory, PowerShell, and enterprise infrastructure.

He founded TechyGeeksHome in 2010 and has published over 1,500 practical guides covering real-world IT problems and solutions. When not solving IT problems,

Andrew develops free Windows utilities including Ultimate Settings Panel, which has been downloaded over 850,000 times.

Twitter (opens in a new tab) LinkedIn (opens in a new tab) GitHub (opens in a new tab) YouTube (opens in a new tab) TikTok (opens in a new tab) Pinterest (opens in a new tab) VK (opens in a new tab) Mastodon (opens in a new tab) Bluesky (opens in a new tab) Website (opens in a new tab)
View all posts →

9 thoughts on “Bluetooth Mouse asking for passcode”

  2. Perfect! It’s Works! I spent a lot of time for this problem. Thank you!

  4. I solved the problem in Windows 10 by executing control.exe (the old style control panel).
    You add the mouse as a BT peripheral. It asks for a PIN. You leave it blank and click next.

  5. I solved the problem in Windows 10 by executing control.exe (the old style control panel).
    You add the mouse as a BT peripheral. It asks for a PIN. You leave it blank and click next.

  7. thank you very very very much
    Many people in Microsoft Community are blocked with this problem, I have commented your increible discover.

Comments are closed.