How to fix the Black Screen of Death

Table of Contents

Estimated reading time: 2 minutes

Suppose you are having a problem with logging into a computer which is connected to a corporate domain and just getting a blank black screen, known as the Black Screen of Death (BSOD). In that case, you can follow this guide on how to resolve it and get your computer back into full working order again.

Instructions

First of all, you must ensure that you have the login details for any local administrator account.

Then follow these simple steps:

Boot the machine into Safe Mode
Login to the machine as a local administrator account

Go into Computer Management and re-enable the “Administrator” account
Reset the “Administrator” local account password
Reboot the machine from out of Safe Mode and back into Windows until you get to the login screen

Log in to Windows as the local “Administrator” account that you have just reset the password for
Remove the machine from the corporate Domain
Reboot the machine again and log in as the “Administrator” local account again

Open up an elevated Command Prompt and then run this command = gpupdate /force /boot
Reboot the machine again
Login to the machine as the “Administrator” local account again

Add the machine back onto the Domain
Reboot machine again
Login to the machine using an Active Directory account

You should now find that the machine logs into your corporate domain without any trouble when using an Active Directory user account. This fixes the Black Screen of Death issue.