Suppose you are having a problem with logging into a computer which is connected to a corporate domain and just getting a blank black screen, known as the Black Screen of Death (BSOD). In that case, you can follow this guide on how to resolve it and get your computer back into full working order again.


First of all, you must ensure that you have the login details for any local administrator account.

Then follow these simple steps:

  • Boot the machine into Safe Mode
  • Login to the machine as a local administrator account
  • Go into Computer Management and re-enable the “Administrator” account
  • Reset the “Administrator” local account password
  • Reboot the machine from out of Safe Mode and back into Windows until you get to the login screen
  • Log in to Windows as the local “Administrator” account that you have just reset the password for
  • Remove the machine from the corporate Domain
  • Reboot the machine again and log in as the “Administrator” local account again
  • Open up an elevated Command Prompt and then run this command = gpupdate /force /boot
  • Reboot the machine again
  • Login to the machine as the “Administrator” local account again
  • Add the machine back onto the Domain
  • Reboot machine again
  • Login to the machine using an Active Directory account

You should now find that the machine logs into your corporate domain without any trouble when using an Active Directory user account. This fixes the Black Screen of Death issue.


If you have any questions or feedback on this guide, please feel free to leave us a message below in the comments section.

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By Andrew Armstrong

Founder of TechyGeeksHome and Head Editor for over 15 years! IT expert in multiple areas for over 26 years. Sharing experience and knowledge whenever possible! Making IT Happen.

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