Communication

How to find out who has Shoretel API licences applied to their account

How to find out who has Shoretel API licences applied to their account

Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is […]

How to find out who has Shoretel Video Calls licences applied to their account

How to find out who has Shoretel Video Calls licences applied to their account

Finding out who has a video call licence in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the drop down box. If you are like me and have 1000’s of users – this really isn’t possible. […]

How to find out who has Shoretel Softphone licences applied to their account

How to find out who has Shoretel Softphone licences applied to their account

Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is a […]

Customise Shoretel ringtone on all models of handsets

Customise Shoretel ringtone on all models of handsets

If you want to customise the ringtone of all the (for example..) IP230 handsets in your business, below is a tutorial video on how to do this quickly and simply. If you need any assistance with how to do this or if you have any problem, leave a comment and I’ll help you out as […]

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