Making IT Happen
We are pleased to announce the release of Shoretel Contacts Fix version 3.0. This program is a complete redesign and recode (moved to C# from VB.net) of our previous release of Shoretel Contacts Import Enabler. WHAT DOES IT DO? If you are a user of Shoretel Communicator, you will know that you have should have the ability to import your …
Shoretel Contacts Fix v3.0 Released Read MoreIt seems that we have been out of the loop a little on some new technology that came onto the VoIP market last year and it is something that we have been looking forward to for a while. Shoretel is a great VoIP system but on of the draw backs had always been the lack of a good wireless handset. …
Shoretel IP930D DECT Wireless Handset Read MoreSkype have now released version 6.11 and have also made public a download location for the MSI. This is excellent news for those that wish to deploy Skype through Group Policy, SCCM or WDS so if you have been waiting for this, the link is below: Skype Latest Version MSI Download Link
Skype 6.11 MSI Released Read MoreUPDATE: Shoretel Contacts Importer v3.0 is now available – click the Downloads button above to obtain ================================================================ We are pleased to announce the release of Shoretel Contacts Importer version 2.0. This is an update to our previous version which can be found below with full instructions and details on what functions this program carries out. DOWNLOADS INSTRUCTIONS Full instructions and explanations as …
Shoretel Contacts Importer v2.0 Released Read MoreWe are pleased to announce the release of the installer and MSI files for our Shoretel Communicator Contacts Enabler program. The program was originally released as a standalone utility and that program can be downloaded for free here: Shoretel Contacts Importer v1.1 The latest version is version 3.0 which can be downloaded for free below: Shoretel Contacts Enabler v3.0 After …
Shoretel Communicator Contacts Enabler Install & MSI File Now Released Read MoreWe are pleased to announce the release of our latest utility – ShoreWAVCon v4.4. This is a new utility based on our Shoretel Batch WAV Converter that we released a few weeks ago. In this utility you can browse for the WAV file that you wish to convert and we have also added a small media player which will enable …
ShoreWAVCon v4.4 Released – Shoretel WAV Converter & Media Player Utility Read MoreIf you have Shoretel in your corporation and have recently upgraded to version 13 or above, you may have noticed that within the Shoretel Communicator Client the option for importing Outlook contacts has now been restricted to just allowing Contacts to be imported as you can see from the screenshot below: In previous versions, you could go into your options …
Shoretel Contacts Import Enabler Released Read MoreWe are pleased to announce the release of the Shoretel Batch WAV Converter v2. There have been some improvements to make it more user friendly and to have a much better folder structure. We are working on v3 already which will have a GUI front end so it will be even easier to use and batch convert files, we are …
Shoretel Batch WAV Converter v2 Released Read MoreIf you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built in ones or customise your handset with any tune you like. To do this, there are two methods, one for customising just one phone and another for customising all models of handsets in your business. …
Customise your Shoretel Handset Ringtone – Single Handset Read MoreIf you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built-in ones or customise your handset with any tune you like. To do this, there are two methods, one for customising just one phone and another for customising all models of handsets in your business. This …
Customise your Shoretel Handset Ringtone – All Models Read MoreIf you need to batch convert any files into the correct Shoretel format to use for prompts, messages or ringtones, there is a simple way of doing this without having to mess around with Audacity. If you click the link below and download the zip file, you can use this tool to instantly convert the files into the correct Shoretel …
Batch Convert WAV files into Shoretel Correct Format Read MoreWe had an issue this week with one of our Shoretel Contact Center Agents being stuck in Release mode. When trying to Resume, the agent was getting the following error: Your extension has lost its connection to the telephone system We tried everything to get this working, including removing the software completely from the agents machine and reinstalling, but still …
Shoretel Contact Center – Agent stuck in Release mode Read More
