Microsoft Update causing Print Spooler Problems - CVE-2019-1367

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Last updated on March 30th, 2023 at 05:07 pm

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Microsoft released an emergency update last week under CVE-2019-1367 which claimed to fix an Internet Explorer exploit. If you are now reading this post, I’m assuming that you have already noticed that having installed these set of updates, you now have print spooler problems?!

CVE-2019-1367 v1.0

As most businesses probably have, we urgently rushed out this update to all our client and server machines and then the day after is when we started to get users calling up the help desk with very strange printer problems.

It was not until the day after that, that Microsoft have come out and acknowledged that their CVE-2019-1367 update also had a bug in it – which broke the print spooler service on client machines!

So we now have to push out another Microsoft Update to fix the fix (not like we haven’t been here before!)

Microsoft Response

This official response from Microsoft to explain the bug in their update is:

To address a known printing issue customers might experience after installing the Security Updates or IE Cumulative updates that were released on September 23, 2019 for CVE-2019-1367, Microsoft is releasing new Security Updates, IE Cumulative Updates, and Monthly Rollup updates for all applicable installations of Internet Explorer 9, 10, or 11 on Microsoft Windows. Please see the Security Updates table for CVE-2019-1367 for the new updates. Note that these updates are available automatically via Windows Update, WSUS, or manually from the Microsoft Update Catalog. This release is separate from the October Update Tuesday release, which is scheduled for October 8, 2019.

KB Articles Affected

The full list of the Knowledge Bases (KB’s) that are affected by the bug are below:

Product	Platform	Article	Download	Impact	Severity	Supersedence
Internet Explorer 10	Windows Server 2012	4524154	Monthly Rollup	Remote Code Execution	Moderate	4516055
		4524135	IE Cumulative
Internet Explorer 11	Windows 10 Version 1703 for 32-bit Systems	4524151	Security Update	Remote Code Execution	Critical	4522011
Internet Explorer 11	Windows 10 Version 1703 for x64-based Systems	4524151	Security Update	Remote Code Execution	Critical	4522011
Internet Explorer 11	Windows 10 Version 1803 for 32-bit Systems	4524149	Security Update	Remote Code Execution	Critical	4522014
Internet Explorer 11	Windows 10 Version 1803 for x64-based Systems	4524149	Security Update	Remote Code Execution	Critical	4522014
Internet Explorer 11	Windows 10 Version 1803 for ARM64-based Systems	4524149	Security Update	Remote Code Execution	Critical	4522014
Internet Explorer 11	Windows 10 Version 1809 for 32-bit Systems	4524148	Security Update	Remote Code Execution	Critical	4522015
Internet Explorer 11	Windows 10 Version 1809 for x64-based Systems	4524148	Security Update	Remote Code Execution	Critical	4522015
Internet Explorer 11	Windows 10 Version 1809 for ARM64-based Systems	4524148	Security Update	Remote Code Execution	Critical	4522015
Internet Explorer 11	Windows Server 2019	4524148	Security Update	Remote Code Execution	Moderate	4522015
Internet Explorer 11	Windows 10 Version 1709 for 32-bit Systems	4524150	Security Update	Remote Code Execution	Critical	4522012
Internet Explorer 11	Windows 10 Version 1709 for 64-based Systems	4524150	Security Update	Remote Code Execution	Critical	4522012
Internet Explorer 11	Windows 10 Version 1709 for ARM64-based Systems	4524150	Security Update	Remote Code Execution	Critical	4522012
Internet Explorer 11	Windows 10 Version 1903 for 32-bit Systems	4524147	Security Update	Remote Code Execution	Critical	4522016
Internet Explorer 11	Windows 10 Version 1903 for x64-based Systems	4524147	Security Update	Remote Code Execution	Critical	4522016
Internet Explorer 11	Windows 10 Version 1903 for ARM64-based Systems	4524147	Security Update	Remote Code Execution	Critical	4522016
Internet Explorer 11	Windows 10 for 32-bit Systems	4524153	Security Update	Remote Code Execution	Critical	4522009
Internet Explorer 11	Windows 10 for x64-based Systems	4524153	Security Update	Remote Code Execution	Critical	4522009
Internet Explorer 11	Windows 10 Version 1607 for 32-bit Systems	4524152	Security Update	Remote Code Execution	Critical	4522010
Internet Explorer 11	Windows 10 Version 1607 for x64-based Systems	4524152	Security Update	Remote Code Execution	Critical	4522010
Internet Explorer 11	Windows Server 2016	4524152	Security Update	Remote Code Execution	Moderate	4522010
Internet Explorer 11	Windows 7 for 32-bit Systems Service Pack 1	4524157	Monthly Rollup	Remote Code Execution	Critical	4516065
		4524135	IE Cumulative
Internet Explorer 11	Windows 7 for x64-based Systems Service Pack 1	4524157	Monthly Rollup	Remote Code Execution	Critical	4516065
		4524135	IE Cumulative
Internet Explorer 11	Windows 8.1 for 32-bit systems	4524156	Monthly Rollup	Remote Code Execution	Critical	4516067
		4524135	IE Cumulative
Internet Explorer 11	Windows 8.1 for x64-based systems	4524156	Monthly Rollup	Remote Code Execution	Critical	4516067
		4524135	IE Cumulative
Internet Explorer 11	Windows Server 2008 R2 for x64-based Systems Service Pack 1	4524157	Monthly Rollup	Remote Code Execution	Moderate	4516065
		4524135	IE Cumulative
Internet Explorer 11	Windows Server 2012	4524135	IE Cumulative	Remote Code Execution	Moderate	4522007
Internet Explorer 11	Windows Server 2012 R2	4524156	Monthly Rollup	Remote Code Execution	Moderate	4516067
		4524135	IE Cumulative
Internet Explorer 9	Windows Server 2008 for 32-bit Systems Service Pack 2	4524135	IE Cumulative	Remote Code Execution	Moderate	4522007
Internet Explorer 9	Windows Server 2008 for x64-based Systems Service Pack 2	4524135	IE Cumulative	Remote Code Execution	Moderate	4522007

Deploying the Fix

As stated by Microsoft, they will push this out via WSUS and Windows Update so that client machines should get automatically resolved if you have their machines setup to take updates automatically.

Download Fixed KB’s

However, if you need a quick fix and need to get this update installed onto a server or client machine to get them working again, you can download the set of updates from the Microsoft Update Catalog using the links below:

Windows 10 1903 – KB452414 7
Windows 10 1809 & Windows Server 1809 – KB 4524148
Windows 10 1803 – KB 4524149
Windows 7 & Windows Server 2008 R2 – KB 4524157
Windows 8.1 & Server 2012 R2 – KB 4524156

How to Remove Problem Updates

If you need some guidance on what to do if you want to remove these or any other updates, be it on a single machine or mass corporation remove, take a look at this post as we have added some instructions towards the end of the post that you may find helpful.

We will continue to post about any bad Microsoft Updates that we come across.

Feedback

We would love to hear from you if you to are having any issues with these, or indeed any other, Microsoft Updates. Just leave us a message below in our comments section and we will pick them up shortly after you post.